Polls: Most patients prefer providers for medical advice; openness to AI slipping

A new poll shows that Americans turn to health care providers the most when it comes to accurate medical advice (Source: “Polls show most Americans still prefer providers to AI for health advice,” CIDRAP News, April 7).
 
According to the poll from the Pew Research Center, only 36% of respondents said they have used social media, and 22% have used artificial intelligence chatbots to gather health information. 
 
And a national Ohio State Wexner Medical Center poll found  that only 42% are open to AI being used as part of their care, a drop from 52% when the OSU survey first ran in 2024.