Feds move forward with plan for national 3-digit suicide hotline

With suicides on the rise, the U.S. government wants to make the national crisis hotline easier to reach (Source: “Gov't wants a new 911-like number just for suicide hotline,” Toledo Blade, Aug. 15, 2019).

Once implemented, people will just need to dial 988 to seek help. Currently, the National Suicide Prevention Lifeline uses a 10-digit number, 800-273-TALK (8255). Callers are routed to one of 163 crisis centers, where counselors answered 2.2 million calls last year.

A law passed last year required the Federal Communications Commission to study assigning a three-digit number for suicide prevention, like 911 for emergencies or 311 for city services. The FCC said in a Wednesday report that there is “overwhelming support” for a three-digit number because it would be easier for distressed people to get help.

Attend HPIO's 2025 Health Policy Summit on Oct. 9, 2025

With limited resources and growing need, investing in policies that deliver the greatest impact is essential. This event will highlight strategies that improve health and wellbeing while reducing healthcare spending. Speakers will provide evidence-informed research responsive to today’s political climate, focusing on what works and why it matters now more than ever.

Register now