Marketplace enrollment still not running smoothly

Nearly two weeks after the launch of federally run health insurance marketplaces, consumers are still experiencing difficulties with enrolling for coverage (Source: “Health-exchange enrollment problems persist here, nationwide,” Columbus Dispatch, Oct. 10, 2013).

Federal officials have said that service capacity is continuing to be added and they are making software changes so that the  system can handle a larger volume of visitors. 

Officials have declined to say how many people have enrolled in the health-insurance marketplaces nationwide and in Ohio; such information isn’t expected to be released until mid-November. But health insurers in Ohio — including CareSource, Medical Mutual of Ohio and Molina Healthcare of Ohio — told The (Columbus) Dispatch they have had Ohioans successfully enroll in their marketplace plans.

CareSource said it has had enrollees from six regions in Ohio, with “double-digit” enrollment to date.